Frequently Asked Questions
Everything you need to know about illuminating your home with Golden Lighting.
What is the standard shipping time for lighting fixtures?
Most in-stock items ship within 2-3 business days. Depending on your location, delivery typically takes 5-7 business days via standard ground shipping.
Do your light fixtures include bulbs?
To allow you to customize your light temperature and brightness, bulbs are generally sold separately unless specified as 'Integrated LED' in the product description.
What is your return policy for damaged or defective items?
We offer a 30-day return policy. If your fixture arrives damaged, please contact our support team within 48 hours of delivery with photos to initiate a free replacement.
Are your outdoor lights weather-resistant?
Yes, all our outdoor collections are UL-rated for damp or wet locations, ensuring they can withstand rain, snow, and humidity while maintaining their finish.
Do you offer professional installation services?
While we provide detailed installation guides with every purchase, we recommend hiring a licensed electrician to ensure your fixtures are safely and correctly installed.
Are your fixtures compatible with dimmer switches?
Most of our chandeliers, pendants, and wall sconces are dimmable when used with compatible dimmable bulbs and a standard dimmer switch.